Stop Paying 20–25%
for Work You Don’t Need.
Most property managers charge 20–25% of your rental income for short and mid-term rentals. But if you’re already self-managing, you probably don’t need all that.
You need someone to be the point person — coordinating your vendors, scheduling your cleaners, following up on maintenance, and fielding tenant requests so you don’t have to. That’s Relay Operations.
No long-term contracts. No percentage of rent. Just coordination, at a flat rate.
Not a property manager. A smarter alternative.
We’re a coordination service — we handle the scheduling, communication, and follow-ups that eat your time, at a fraction of what a full-service PM would charge. Your vendors do the on-site work. You keep control.
Self-manage your rentals
without it running your life.
Relay Operations exists for landlords who don’t want to pay for a full-service property manager — but are tired of every tenant text, vendor call, and maintenance follow-up landing on them.
We’re your dedicated coordinator. We schedule your cleaners, follow up with your contractors, field day-to-day tenant requests, and keep you updated on what’s happening across your properties. You stay in control — we handle the busywork.
We work remotely and your local vendors handle all on-site work. That’s how we keep costs low while still taking the coordination off your plate.
The day-to-day stuff,
handled for you.
You keep your vendors. You keep control. We take the coordination work off your plate — scheduling, follow-ups, tenant communication, and reporting.
Relay Operations is a coordination service, not a licensed property manager. We don’t collect rent, hold keys, or perform on-site work.
Simple onboarding. Structured remote support.
Getting started takes days, not weeks. We set up the remote coordination systems so you can start delegating right away.
Discovery call
We learn about your portfolio, your existing local vendors, and where you need coordination support. We'll assess whether our remote model is a good fit for your setup.
Remote systems setup
We document your workflows, set up communication channels, connect with your local vendors remotely, and build the operational playbook for your properties.
Ongoing remote coordination
We take over the remote coordination work — vendor scheduling, communication follow-ups, turnover organization, reporting — while your local team continues handling on-site tasks.
Everything a PM does for your day-to-day
— without the PM price tag.
We handle the coordination that eats your time — vendor scheduling, tenant requests, maintenance follow-ups — so you can self-manage without it being a second job.
A Fraction of the Cost
Property managers take 20–25% of your short-term rental income. We charge a flat rate for coordination — no percentage of rent, no hidden fees.
Systems, Not Guesswork
Every property gets documented workflows, clear scheduling processes, and repeatable systems — so nothing falls through the cracks.
Reliable Follow-Through
We don't just schedule — we confirm, follow up, and close the loop. No missed messages, no forgotten tasks, no dropped communication.
You Stay in Control
You keep your vendors, your contractors, your decision-making. We just make sure the day-to-day coordination actually gets done.
A Dedicated Coordinator
We're not a call center or a dispatch service. You get a dedicated coordinator who knows your properties, your vendors, and how you like things run.
Built for Self-Managing Owners
Whether you own furnished rentals, mid-term units, or a small long-term portfolio — if you want to self-manage without drowning in the details, we're built for you.
Common questions.
If yours isn’t listed here, reach out — we’re happy to chat.
Let’s talk about your properties.
Tell us about your portfolio and we’ll set up a discovery call to see if our remote coordination model is a good fit.
Coordinating for investors everywhere
We respond to inquiries during business hours, typically within one business day. We do not offer after-hours or emergency support.